At BiharPictures, we are committed to providing high-quality printed t-shirts through our Print-on-Demand (POD) model. As each product is made specifically for each order, we have a strict no-return, no-refund policy. Please carefully read the following information regarding our refund and return policy.
1. No Returns or Refunds
Due to the nature of our Print-on-Demand business, all products are made to order and customized specifically for each customer. As a result, we do not accept returns or offer refunds for any of our products, including t-shirts, once the order has been placed.
2. Order Accuracy and Quality Checks
Before your order is shipped, we thoroughly check the quality of your items to ensure they meet our high standards. If you receive a defective or damaged product, please contact us within 7 days of receiving the item. We will work with you to resolve the issue, which may include offering a replacement for the defective product at no additional charge.
3. Cancellations
Once your order has been confirmed, we begin production immediately. Therefore, we are unable to accept cancellations after the order has been processed. Please make sure your order details are accurate before submitting.
4. Incorrect Address or Shipping Information
It is the customer’s responsibility to provide accurate shipping information. If the wrong address is provided and the package is returned to us, we will reach out to you to arrange for reshipment. However, additional shipping fees may apply, and we will not refund the original shipping charges.
5. Exchanges
We are unable to offer exchanges as each product is printed on demand and customized per order. Please carefully review your size, color, and design preferences before placing an order.
6. Issues with Your Order
If you experience any issues with your order (such as a defective or incorrect item), please contact our customer support team at manishsinhamax@gmail.com with a description of the issue and clear photos of the product. We will work with you to find a resolution, which may involve sending a replacement item if necessary.
7. Changes to This Policy
We reserve the right to modify this refund and return policy at any time. Any updates will be posted on this page with an updated effective date. Please review the policy periodically to stay informed.
8. Contact Us
If you have any questions or concerns regarding this policy, please reach out to us:
BiharPictures
Email: manishsinhamax@gmail.com
Phone: +91 8092831361
Address: India
Thank you for shopping with BiharPictures! We appreciate your understanding of our policy and your support.